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STANDARD TERMS AND CONDITIONS OF SALE

You should update this document to reflect your T&C.

Below text serves as a suggestion and doesn’t engage Odoo S.A. responsibility.

  1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  2. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Growmystore reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Growmystore will be authorized to suspend any provision of services without prior warning in the event of late payment.
  3. If a payment is still outstanding more than sixty (60) days after the due payment date, Growmystore reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  4. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Growmystore become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Growmystore in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  5. Growmystore undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Growmystore cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  6. In order for it to be admissible, Growmystore must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  7. All our contractual relations will be governed exclusively by India law.
  8. By using GrowMyStore’s website and services, you agree to our Terms & Conditions, which govern the collection, use, and protection of your personal information including name, phone number, email, business details (such as GST), and platform credentials. We use your data to provide onboarding, training, listing, and account management services across platforms like Amazon, Flipkart, Meesho, etc. All digital services and files are non-refundable and non-cancellable once purchased. Refunds or returns are only applicable to physical goods, if delivered damaged or incorrect, and must be reported within 48 hours of delivery with unboxing video proof. Digital files are delivered instantly or within 24 hours via email or WhatsApp, while physical items (if applicable) are dispatched within 2–4 working days. We implement standard data security measures and do not share your data without consent, unless legally required. We may send service-related communications via email, WhatsApp, or phone, which you can opt out of anytime. This policy is subject to change without prior notice, and continued use of our services indicates your acceptance of the most recent version. For any questions, contact us at growmystore@email.com or +91 86848 49404, Panipat, Haryana – 132103.